Terms & Conditions

Last updated: 21 May 2026

1. Introduction

1.1 These terms and conditions govern your use of the website nevtheknee.co.uk (the "website"), which is owned and operated by Davies Williams Surgical Services Limited, trading as Nev the Knee ("we", "us" or "our").

1.2 By using our website you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.

1.3 References in these terms to "you" and "your" mean the person using the website.

2. About us

2.1 Davies Williams Surgical Services Limited is a company registered in England and Wales under company number 08400585. Our registered office is at 7-9 The Avenue, Eastbourne, East Sussex, BN21 3YA.

2.2 You can contact us:

  • by email at nevdavies.secretary@gmail.com

  • by telephone or WhatsApp on +44 (0)7305 097 137

  • or by using the contact form on the website.

3. Important: medical information disclaimer

3.1 Our website contains general information about Mr Nev Davies's practice and about orthopaedic conditions and treatments. This information is not medical advice and must not be treated as such.

3.2 You must not rely on information on our website as an alternative to advice from your GP, Mr Davies, or another suitably qualified healthcare professional. The information on our website is provided for general guidance only and may not reflect the most current clinical practice.

3.3 If you think you may be suffering from any medical condition you should seek prompt medical advice from a qualified healthcare professional. If you have a medical emergency, contact emergency services on 999 (UK) or go to your nearest Accident and Emergency department.

3.4 You must never:

  • delay seeking medical advice because of information on this website

  • disregard medical advice already given to you

  • start, change or stop any treatment without speaking to a qualified healthcare professional.

3.5 Information you submit through the enquiry form is reviewed during normal working hours. Do not use the enquiry form in an emergency or for urgent clinical concerns. Use the emergency services or contact your GP or hospital directly.

3.6 Any clinical relationship between you and Mr Davies arises only when you become a patient through one of the hospitals or clinics at which he practises, and is subject to the terms of that hospital or clinic.

4. Copyright and intellectual property

4.1 Copyright © 2026 Davies Williams Surgical Services Limited. All rights reserved.

4.2 Subject to the express provisions of these terms:

  • we, together with our licensors, own and control all the copyright and other intellectual property rights in the website and in the material on the website

  • all such rights are reserved.

4.3 Trade marks, logos and brand names belonging to us or to third parties displayed on the website are the property of their respective owners. Nothing in these terms gives you any right to use them.

5. Permission to use the website

5.1 You may:

  • view pages from our website in a web browser

  • download pages from our website for caching in a web browser

  • print pages from our website for your own personal and non-commercial use

  • download Patient Information Leaflets and Surgical Information Leaflets where these are made available on the site, for your own personal and non-commercial use.

5.2 Except as expressly permitted above or elsewhere in these terms, you must not:

  • download any material from our website or save it to your device

  • edit or otherwise modify any material on our website

  • republish material from our website (including on another website)

  • sell, rent or sub-licence material from our website

  • show any material from our website in public

  • exploit material from our website for any commercial purpose

  • redistribute material from our website.

5.3 You may only use the website for your own personal and lawful purposes.

5.4 We reserve the right to suspend or restrict access to the website, or to particular features of it, at any time (for example, during maintenance or updates). You must not attempt to circumvent any such restriction.

6. Acceptable use

6.1 You must not use the website:

  • in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful, fraudulent or harmful purpose or activity

  • to damage, disable, overburden or impair the website

  • to gain unauthorised access to our systems, to other users' data, or to areas of the website not intended for public access

  • to probe, scan or test the vulnerability of the website without our prior written permission

  • to transmit any virus, worm, trojan horse, ransomware, spyware or other malicious code

  • to conduct any systematic or automated data collection (including scraping, data mining or harvesting) on or in relation to the website without our prior written consent

  • to use any robot, spider or other automated means to access the website, except for well-behaved search engine crawlers

  • to use data collected from the website for any direct marketing activity

  • to contact individuals using data collected from the website

  • to interfere with the normal use of the website by anyone else.

6.2 You must ensure that any information you submit to us through the website is true, accurate, current, complete and not misleading.

7. The enquiry form

7.1 When you use the enquiry form you may submit personal information about yourself and, if applicable, about a child for whom you have parental responsibility. The way we handle that information is set out in our Privacy Policy.

7.2 You must only submit personal information about another adult if you have their consent, or another lawful basis, to do so.

7.3 You should not include any information through the enquiry form that you are not comfortable sending by email. Ordinary email is not encrypted end-to-end.

8. Reporting abuse or concerns

8.1 If you become aware of any material or activity on the website that is unlawful or breaches these terms, please let us know by email at nevdavies.secretary@gmail.com.

9. Warranties and disclaimers

9.1 Nothing in these terms excludes or limits any warranty or right that cannot lawfully be excluded or limited.

9.2 Subject to clause 9.1, we do not warrant or represent:

  • that the information on the website is complete, accurate or up to date

  • that the website will operate without fault, interruption or delay

  • that the website, or any service on it, will remain available.

9.3 We reserve the right to discontinue, change or remove any part of the website at any time without notice. You will not be entitled to compensation if we do so.

10. Limitations and exclusions of liability

10.1 Nothing in these terms will:

  • limit or exclude any liability for death or personal injury caused by negligence

  • limit or exclude any liability for fraud or fraudulent misrepresentation

  • limit any liability in any way that is not permitted by law

  • exclude any liability that may not lawfully be excluded.

10.2 The limitations and exclusions of liability in these terms:

  • are subject to clause 10.1

  • govern all liabilities arising under or in connection with these terms or the website, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

10.3 The website and the information on it are provided free of charge. To the maximum extent permitted by law, we will not be liable for any loss or damage of any kind arising out of your use of, or inability to use, the website.

10.4 We will not be liable for any losses arising from any event beyond our reasonable control.

10.5 We will not be liable for any:

  • business losses, including loss of profits, income, revenue, anticipated savings, contracts, business or goodwill

  • loss or corruption of any data, database or software

  • special, indirect or consequential loss or damage.

10.6 You acknowledge that we are a limited liability entity and you agree that you will not bring any claim personally against any of our officers or employees. This does not limit or exclude the liability of the company itself for the acts or omissions of its officers and employees.

10.7 Nothing in these terms affects the clinical duty of care owed by Mr Davies in his professional capacity to patients under his care. Clinical liability is governed by professional regulation and by medical indemnity arrangements, not by these website terms.

11. Indemnity

11.1 You agree to indemnify us, and to keep us indemnified, against any losses, damages, costs, liabilities and expenses (including reasonable legal expenses) we incur or suffer as a result of:

  • your breach of these terms, or

  • your unlawful or harmful use of the website.

12. Breach of these terms

12.1 If you breach these terms, or if we reasonably suspect that you have, we may:

  • issue one or more warnings

  • temporarily or permanently restrict your access to the website

  • block computers using your IP address from accessing the website

  • contact any of your internet service providers and request that they block your access

  • take legal action against you.

12.2 You must not take any action to circumvent any suspension or restriction we apply.

13. Links to third-party websites

13.1 Our website includes links to third-party websites, including those of partner clinics, hospitals, regulators and social media platforms. These links are provided for your convenience and do not constitute a recommendation.

13.2 We have no control over third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13.3 The website embeds widgets and content from third parties (including review widgets, mapping, and activity feeds). The content of those widgets is the responsibility of the relevant third party, not us.

14. Changes to these terms

14.1 We may revise these terms from time to time by publishing a new version on the website. The "Last updated" date at the top of these terms shows when the most recent change was made.

14.2 The revised terms will apply to your use of the website from the date of publication. If you do not agree to the revised terms you must stop using the website.

15. Assignment

15.1 We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms.

15.2 You may not assign, transfer, sub-contract or otherwise deal with any of your rights or obligations under these terms without our prior written consent.

16. Severability

16.1 If any provision of these terms is found by any court or competent authority to be unlawful or unenforceable, the remaining provisions will continue in effect.

16.2 If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be treated as deleted and the rest of the provision will continue in effect.

17. Third-party rights

17.1 These terms are for our benefit and your benefit and are not intended to be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.

18. Entire agreement

18.1 These terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and us in relation to your use of the website.

19. Governing law and jurisdiction

19.1 These terms are governed by and construed in accordance with the laws of England and Wales.

19.2 Any dispute relating to these terms or to your use of the website is subject to the exclusive jurisdiction of the courts of England and Wales.

20. Our details

Davies Williams Surgical Services Limited (trading as Nev the Knee) Registered in England and Wales, company number 08400585 Registered office: 7-9 The Avenue, Eastbourne, East Sussex, BN21 3YA

Email: nevdavies.secretary@gmail.com