Privacy Statement

Privacy Statement

1.      Introduction
1.1    We are committed to safeguarding the privacy of our website visitors and service users.
1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
2.      How we use your personal data
2.1    In this Section 2 we have set out:
(a)    the general categories of personal data that we may process;
(b)    in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c)     the purposes for which we may process personal data; and
(d)    the legal bases of the processing.
2.2    We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent.
2.3    We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.
2.4    We may process information contained in any enquiry you submit to us regarding services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
2.5    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
2.6    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.7    We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.8    In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.9    Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3.      Providing your personal data to others
3.1    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.2    In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.      International transfers of your personal data
4.1    In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2    The hosting facilities for our website is situated in United States of America. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from https://www.privacyshield.gov/participant?id=a2zt0000000GnjcAAC&status=Active
4.3    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5.      Retaining and deleting personal data
5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3    We will retain your personal data as follows:
(a)    usage data will be retained for a minimum period of 7 days following the date of collection, and for a maximum period of since conception of the website
(b)    publication data will be retained for a minimum period of 7 days following the date when the relevant publication ceases to be published on our website or through our services, and for a maximum period of e year following that date;
(c)     enquiry data will be retained for a minimum period of 1 day following the date of the enquiry, and for a maximum period of one year following that date];
(d)    notification data will be retained for a minimum period of 7 days following the date that we are instructed to cease sending the notifications, and for a maximum period of 3 months following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications); and
5.4    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Cookies
6.1 Please refer to cookies for details on cookies policy for this website.
7.      Your rights
7.1    In this Section 6, we have listed the rights that you have under data protection law.
7.2    Your principal rights under data protection law are:
(a)    the right to access – you can ask for copies of your personal data;
(b)    the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c)     the right to erasure – you can ask us to erase your personal data;
(d)    the right to restrict processing – you can ask use to restrict the processing of your personal data;
(e)    the right to object to processing – you can object to the processing of your personal data;
(f)     the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g)    the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h)    the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.3    These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4    You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out below].
8.      Amendments
8.1    We may update this policy from time to time by publishing a new version on our website.
8.2    You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3    We may notify you of significant changes to this policy by email.
9.      Our details
9.1    This website is owned and operated by Davies Williams Surgical Services Limited.
9.2    We are registered in England and Wales under registration number ………..
9.3   You can contact us by using the contact form

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    Mr Nev Davies has a very pleasant manner and was easy to talk to. The service provided was efficient, quickly identified the problems I had and was able to recommend treatment close to where I live.

    Memberships

    • General Medical Council (GMC) Membership
    • Royal College of Surgeons of England (RCS(Eng.))
    • British Medical Association (BMA)
    • British Orthopaedic Association (BOA)
    • British Society of Children's Orthopaedic Surgery (BSCOS)
    • British Association of Surgery of the Knee (BASK)
    • AO European Trauma Group
    • British Orthopaedic Sports Trauma and Arthroscopy Association (BOSTAA)